A humanoid robot designed to entertain diners was removed from a restaurant in California after a routine dance performance turned chaotic and frightened customers.
The incident took place at a branch of the popular hotpot chain Haidilao in San Jose. The robot, which was programmed to perform for guests, suddenly began behaving erratically during its routine.
According to reports, the robot started knocking over tableware, smashing plates, and sending chopsticks flying across the dining area.
Staff Forced to Intervene
Restaurant staff quickly stepped in to control the situation. Video footage shows employees struggling to restrain the robot as it continued moving aggressively.
Witnesses said the machine did not stop immediately, forcing multiple staff members to physically drag it away from customers.
Some diners were seen reacting with shock, while others appeared amused by the unexpected scene.
🚨A worker robot in California
just SNAPPED out of its programming
and started SMASHING DISHES and dancing, totally unprompted….. it even resisted being dragged away!
Skynet is coming 😂pic.twitter.com/JzpSQUKZL1
— Tablesalt 🇨🇦🇺🇸 (@Tablesalt13) March 17, 2026
What Caused the Malfunction
Initial reports described the incident as a malfunction. However, the restaurant later clarified that the robot was operating in a pre-programmed “celebration mode.”
According to company representatives, the issue occurred because the robot was placed too close to a table, limiting its movement and causing it to collide with objects.
Another explanation suggested the robot continued its dance routine longer than expected, making it difficult for staff to stop it immediately.
Social Media Reactions
The video quickly went viral across platforms, generating mixed reactions.
Some users found the incident humorous, while others expressed concern about the safety of using robots in public spaces.
One user described the situation as “actually scary,” pointing out how difficult it was for staff to control the machine.
Others joked about the robot “breaking free” from its programming.
Growing Use of Robots in Daily Life
The incident highlights the increasing use of robots in restaurants and service industries. Companies like Haidilao have been experimenting with automation, including robot waiters and entertainment bots, to enhance customer experience.
However, experts warn that such technologies require strong safety systems. Fail-safe mechanisms and emergency controls are essential to prevent accidents, especially as robots become more advanced.
Similar incidents in recent years have raised questions about how reliable and safe humanoid robots are in real-world environments.
A Reminder of Tech Challenges
While robots are becoming more common, this incident shows that challenges still exist. Even small glitches can lead to unexpected situations.
As businesses continue to adopt automation, ensuring safety and reliability will remain a key priority.
