foodpanda has launched Panda Academy in Pakistan to provide its delivery fleet with continuous education, knowledge sharing and professional skills.
The company announced the initiative on September 1. It said the programme would support riders’ personal development and longer-term career growth beyond flexible earning opportunities.
Employees lead practical workshops
Panda Academy connects foodpanda employees with delivery partners through interactive workshops. Staff members volunteer their expertise and share practical insights from their professional roles.
The platform has already completed its first five sessions. It is now preparing a broader roadmap of modules led by volunteers from different departments.
foodpanda did not disclose how many riders attended the initial sessions. It also gave no fixed timetable for the nationwide expansion.
The employee-led format aims to turn internal knowledge into practical guidance for riders. Sessions focus on skills that participants can apply both during deliveries and in their personal lives.
“At foodpanda, our delivery partners are at the core of everything we do, and our commitment to their wellbeing goes far beyond flexible earning opportunities,” said Ahsan Malik, Director Logistics at foodpanda. “The Rider Academy was created with the vision to boost personal and professional empowerment. By equipping our riders with practical skills, we are investing directly in their future and helping them build sustainable paths forward.”
Financial, digital and wellbeing skills
The curriculum includes money management and financial literacy. These sessions aim to help riders understand personal finances and develop sustainable saving habits.
Separate modules cover digital tools and artificial intelligence. foodpanda said this training would improve technical awareness as digital systems reshape work and the wider economy.
Communication and soft-skills workshops focus on everyday customer interactions. The programme also offers health and wellbeing guidance to support physical and mental wellness.
Career planning, goal setting and practical life skills form another part of the curriculum. foodpanda expects these topics to give riders useful tools for long-term advancement.
The initiative adds personal development subjects to the platform’s existing rider training framework. foodpanda’s Pakistan Rider Hub says its training can include service standards, food handling and road safety requirements.
The Rider Hub also promotes flexible schedules, earnings visibility, insurance, perks and support services. Panda Academy expands that support into broader learning areas that may remain useful beyond delivery work.
Nationwide expansion planned
foodpanda plans to recruit more employee facilitators and introduce additional workshop topics. It also intends to extend access across major operational hubs nationwide.
The company said the expansion would create a continuous learning model based on shared knowledge and collective growth. However, it has not announced target cities, participant numbers or completion dates.
foodpanda operates as part of Germany-based Delivery Hero. Founded in 2012, the foodpanda brand delivers food, groceries and other essentials across several Asian markets, including Pakistan.
Delivery Hero says foodpanda connects millions of customers with thousands of restaurants and local businesses across Asia. The new academy focuses that platform expertise on the people who complete the final stage of each delivery.
